SHIPPING INFORMATION
Armortek kits are designed and manufactured in the United Kingdom and shipped worldwide from our factory in Hampshire, UK. This page explains how delivery works. If you have a question that is not answered here, please email us at sales@armortek.co.uk.
Who delivers your order
We ship our kits worldwide using UPS.
For smaller orders, like spare parts, we may use Royal Mail.
Shipping costs
Our kits vary greatly in size and weight – some weigh up to 140 kg – so the shipping cost depends on the kit and the destination. The cost for each kit and region is shown in the Shipping section of that kit's page.
If your country is not listed on the kit's page, please contact us and we will provide a quote.
When your order is dispatched
In-stock goods are normally shipped within 48 hours of receipt of payment.
For our kit shipments, we will normally contact you in advance to ensure that you will be available to receive the boxes.
Delivery times
| Destination | Typical delivery time |
|---|---|
| United Kingdom | Next working day |
| Europe and the USA | 3–7 working days |
| Other countries and regions | 5–10 working days |
These are typical times after dispatch and are not guaranteed. Deliveries outside the UK may take longer while they clear customs.
Tracking your delivery
When we ship your kits, we will provide you with the UPS tracking number.
Import taxes and duties
In the UK (including Northern Ireland), VAT is added to the kit price and our invoice shows the price including VAT. The UK shipping costs on each kit page already include VAT. There is nothing more to pay on delivery.
Outside the UK, our prices and shipping costs do not include UK VAT. Instead, your own country charges import VAT when the kit arrives (called GST in Canada, Australia and New Zealand, and consumption tax in Japan). It is charged on the kit price plus the shipping cost, and you pay it to UPS, not to us.
How it works
- We send your kit with a customs invoice showing the price you paid.
- UPS clears the kit through customs in your country and pays the import tax for you.
- UPS then emails or phones you to collect that tax, together with a small handling fee of its own, before it arranges delivery.
Import duty
Our kits are made in the UK and declared as toys (commodity code 9503 00 30 00), so in general no import duty should be charged, only the import tax. Our invoices carry a statement of UK origin, so in the EU the kits qualify for zero duty under the UK–EU trade agreement. You can quote the commodity code to UPS or your customs office if they ask.
We ship duty unpaid: we cannot pay your import tax in advance or add it to our invoice.
Typical import tax rates
Import VAT works like the VAT or sales tax you pay in shops at home: a percentage added to the value of what you buy. The table shows what it is usually called in each country, so you can recognise it on the bill from UPS, and the usual rate.
| Country | What it is called | Rate |
|---|---|---|
| Australia | GST (Goods and Services Tax) | 10% |
| Austria | Import VAT (Einfuhrumsatzsteuer) | 20% |
| Belgium | Import VAT (btw / TVA) | 21% |
| Canada | GST, or HST in some provinces (the rate depends on the province) | 5% to 15% |
| Czech Republic | Import VAT (DPH) | 21% |
| Denmark | Import VAT (moms) | 25% |
| France | Import VAT (TVA) | 20% |
| Germany | Import VAT (Einfuhrumsatzsteuer) | 19% |
| Ireland | Import VAT | 23% |
| Italy | Import VAT (IVA) | 22% |
| Japan | Consumption tax | 10% |
| Netherlands | Import VAT (btw) | 21% |
| New Zealand | GST (Goods and Services Tax) | 15% |
| Norway | Import VAT (MVA) | 25% |
| Spain | Import VAT (IVA) | 21% |
| Sweden | Import VAT (moms) | 25% |
| Switzerland | Import VAT (MWST / TVA) | 8.1% |
Rates as at 24 Oct 2026. Each country sets its own rates and can change them.
Example: a Jagdpanther delivered to Germany. Kit £4,395 + shipping £225 = £4,620. German import VAT at 19% = about £880 (about €1,050), paid to UPS on arrival, plus the UPS handling fee.
USA
US Customs may charge an import tariff on goods from the UK. The rate has changed several times since 2025, so you can email us before you order and we will tell you what we know at the time. UPS collects any tariff, plus its handling fee, before delivery.
Receiving your delivery
UPS will deliver your kit to the kerbside and will request a signature on delivery.
If something goes wrong
In the unlikely event that a delivery arrives damaged or incomplete, you will need to contact us within 2 days of delivery with photographs.
Contact us
Armortek Ltd, Four Dells Farm, Poles Lane, Otterbourne, SO21 2DY, United Kingdom
Email: sales@armortek.co.uk
Telephone: +44 (0) 1962 571 055