Retailer warning!!

Armortek owners can buy and sell 1/6 scale accessories and detail parts. note: Armortek does not necessarily endorse these products and can accept no liability for contractual disputes
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Peter Quambusch
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Retailer warning!!

Post by Peter Quambusch » Fri May 29, 2015 3:16 pm

Hi Everyone.

I placed an order for stock items with the company http://www.philstoychestandcollectibles.com/ on 5/18 for which I received an order confirmation by e-mail.

After not getting any shipping details I inquires via e=mail (copied and pasted their address from their confirmation) on 5/23. E=mail came back as "undeliverable" due to invalid address....

I then send them a message via their homepage on 5/24. And I called them on 5/25 and keft a message on their answering machine.....
Till today no response, neighter by e-mail, nor by phone.....

So please be carefull when placing an order with them.
Has anyone else made similar experiances with that company?

Regards

Peter
Lord, give me strength to change the things I am able to change.... and patience to endure the things I can not change :-)

bryanrmassie
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Re: Retailer warning!!

Post by bryanrmassie » Sat May 30, 2015 12:06 am

Hi Peter

Have dealt with toy chest and collectables before with no problem but not with 'Phils' version, think this is a rip off mate !!

Regards

Bryan

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Robert E Morey
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Re: Retailer warning!!

Post by Robert E Morey » Sat May 30, 2015 2:02 am

Peter,
I don't think this is a fake site, although I do not know why the Website changed to Phils Toychest and Collectibles. I purchased a Dragon 1/6 M4A3 kit from "Toychest and Collectibles" some time ago and everything went ok - it took a while for Dragon to deliver them to Phil, but he was a legit vendor. My contact was with Phil at the following emails:
sales@toychestandcollectibles.com
plball21@gmail.com
toychestandcollectibles1@yahoo.com

Perhaps your email just wasn't getting through? I hope you get your order resolved.
best regards,
Bob

Peter Quambusch
Posts: 70
Joined: Sun Jun 07, 2009 4:00 pm
Location: Hagen, Germany
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Re: Retailer warning!!

Post by Peter Quambusch » Sat May 30, 2015 2:22 am

Hi Guys,

Thanks for the replies. I ordered from Tochest and Colletiblis twice before without any problems. Thus I did not think much about them changing their name.....
If it comes to worst, I will send a leter to Mastercard to get my money back.
Lord, give me strength to change the things I am able to change.... and patience to endure the things I can not change :-)

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